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Unplanned Outage: Service Disruption (Unplanned), elist private VLAN outage

Last Updated:
2012-01-10 00:00:00
Event:
2012-01-08 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Lyris LM frontend (topaz5) connects to the backend Oracle database (pansy) over a private VLAN.\nSun 2012-01-08 pansy completely downed its end of the private\nVLAN twice (08:02:59-:06:06, 09:24:05-:27:12)\ninterrupting frontend-backend communication.



Timeline of Changes

Description Current Status Date Time
Anticipated User Impact: \nDuring the outage\nusers experienced:\ndelay in processing of email posted to elists.\nlack of\nresponse from the elist admin web interface\n\n\nList of services impacted: \nAll elists and bulkmail\n Anticipated User Impact: \nDuring the outage\nusers experienced:\ndelay in processing of email posted to elists.\nlack of\nresponse from the elist admin web interface\n\n\nList of services impacted: \nAll elists and bulkmail\n 2012-01-10 00:00:00