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Unplanned Outage: Peoplesoft Self Service

Last Updated:
2011-12-17 00:00:00
Event:
2011-12-17 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Peoplesoft Self-Service applications (studentcenter.cornell.edu and facultycenter.cornell.edu) are currently unavailable. Customers are experiencing intermittent connection problems and receiving an error page.



Timeline of Changes

Description Current Status Date Time
CIT technicians are investigating this problem. CIT technicians are investigating this problem. 2011-12-17 00:00:00
Technical staff continue to work on this issue. Technical staff continue to work on this issue. 2011-12-17 00:00:00
Technical staff have restarted the web and app servers. This has resolved the problem. Customers should no longer be experiencing any problems. Please report any additional problems to the Network Operations Center, 255-9900. Technical staff have restarted the web and app servers. This has resolved the problem. Customers should no longer be experiencing any problems. Please report any additional problems to the Network Operations Center, 255-9900. 2011-12-17 00:00:00