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Unplanned Outage: Service Disruption, BES Express

Last Updated:
2011-12-16 05:00:00
Event:
2011-12-14 05:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Description \nPending messages were over 20K. I stopped and restarted the BlackBerry-related services and this cleared the alarm.\n\n\nAnticipated User Impact: \nMessages were not being deliver. Actual disruption was probably minimal, given the time of day.\n\n\nList of services impacted: \nBES Express
CIT TDX ID: