Performance: Exchange systems continue to be monitored
Last Updated:
2011-12-16 05:00:00
Event:
2011-12-16 05:00:00
Status:
Closed
Brief Description:
Exchange
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The heavy load on Exchange server (MBXE) has dropped off. There is no back load. The Exchange team is currently monitoring systems.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are currently investigating this problem and will notify you of any updates on this situation. | We are currently investigating this problem and will notify you of any updates on this situation. | 2011-12-16 | 05:00:00 |
| The Exchange service is experiencing heavy load causing slow response and refusing authentication attempts. The Exchange team is working on the issue. Users may see different response issues depending on individual servers that host their email. | The Exchange service is experiencing heavy load causing slow response and refusing authentication attempts. The Exchange team is working on the issue. Users may see different response issues depending on individual servers that host their email. | 2011-12-16 | 05:00:00 |
| The heavy load on the Exchange server is confined to mailbox server MBXE. The Exchange team is trying to locate the source of the load.\n | The heavy load on the Exchange server is confined to mailbox server MBXE. The Exchange team is trying to locate the source of the load.\n | 2011-12-16 | 05:00:00 |
| MBXE is one of the four Exchange servers. Roughly 1/4 of all users are affected. | MBXE is one of the four Exchange servers. Roughly 1/4 of all users are affected. | 2011-12-16 | 05:00:00 |
| The heavy load on Exchange server (MBXE) has dropped off. There is no back load. The Exchange team is currently monitoring systems. | The heavy load on Exchange server (MBXE) has dropped off. There is no back load. The Exchange team is currently monitoring systems. | 2011-12-16 | 05:00:00 |
| Between noon and 1pm the Exchange Team identified the probable source of the load and addressed it. The system has been stable for nearly three hours, so this appears to have fixed the problem. The team is now working with Microsoft on measures to prevent a re-occurrence. | Between noon and 1pm the Exchange Team identified the probable source of the load and addressed it. The system has been stable for nearly three hours, so this appears to have fixed the problem. The team is now working with Microsoft on measures to prevent a re-occurrence. | 2011-12-16 | 05:00:00 |