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Performance: Cornell Search issues

Last Updated:
2012-03-06 00:00:00
Event:
2011-12-15 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Cornell Search is returning unexpected search results in some cases.



Timeline of Changes

Description Current Status Date Time
It had been determined that a significant cost savings could be effected if Cornell elected not to renew its Google Search Appliance (GSA)\nlicense. University Communications first tried Google Site Search (GSS) to save substantial costs.\n\nHowever, it was found that GSS provided unreliable search results when set to index more than 10 URLs (the previous GSA service indexed more than 250 URLs).\n\nSince GSS offered little benefit over Google's free service, University Communications has now implemented the cost free Customer Service Engine (CSE); usually CSE displays ads, but educational institutions can use the service ad-free.\n\nThe CSE service only returns results for cornell.edu pages. Any web site that needs to be able to search non-.cornell.edu sites and/or a limited set of related sites should set up its own CSE.\n\nA number of web sites around campus already have their own CSE. Help requests can be sent to: cusearch@cornell.edu\n\nRevised and updated search-box implementation guides are available at Confluence: https://confluence.cornell.edu/display/CUWEBFORUM/The+Cornell+Google+Custom+Search+Engine+%28CSE%29 It had been determined that a significant cost savings could be effected if Cornell elected not to renew its Google Search Appliance (GSA)\nlicense. University Communications first tried Google Site Search (GSS) to save substantial costs.\n\nHowever, it was found that GSS provided unreliable search results when set to index more than 10 URLs (the previous GSA service indexed more than 250 URLs).\n\nSince GSS offered little benefit over Google's free service, University Communications has now implemented the cost free Customer Service Engine (CSE); usually CSE displays ads, but educational institutions can use the service ad-free.\n\nThe CSE service only returns results for cornell.edu pages. Any web site that needs to be able to search non-.cornell.edu sites and/or a limited set of related sites should set up its own CSE.\n\nA number of web sites around campus already have their own CSE. Help requests can be sent to: cusearch@cornell.edu\n\nRevised and updated search-box implementation guides are available at Confluence: https://confluence.cornell.edu/display/CUWEBFORUM/The+Cornell+Google+Custom+Search+Engine+%28CSE%29 2012-03-06 00:00:00
Work is continuing to be done to improve CU Search results. Work is continuing to be done to improve CU Search results. 2012-01-20 00:00:00
The work to improve Cornell Search results is continuing. The next update will be posted in early January. The work to improve Cornell Search results is continuing. The next update will be posted in early January. 2011-12-21 00:00:00
The transition from the previous search to Google Site Search was not as smooth as we thought it would be, because the two services use entirely different algorithms, which has produced unexpected search results. \n\nWork is underway to tweak the results sets. Webmasters should consider Search Engine Optimization for their sites--the problems we are seeing may very well be the result of insufficient SEO interacting with the new GSS algorithm.\n\nThe GSS transition will be the topic of a web forum meeting early in 2012, so please keep note of unexpected search results and share them with us as you discover issues. You can direct search-related problems and questions to cusearch@cornell.edu.\n The transition from the previous search to Google Site Search was not as smooth as we thought it would be, because the two services use entirely different algorithms, which has produced unexpected search results. \n\nWork is underway to tweak the results sets. Webmasters should consider Search Engine Optimization for their sites--the problems we are seeing may very well be the result of insufficient SEO interacting with the new GSS algorithm.\n\nThe GSS transition will be the topic of a web forum meeting early in 2012, so please keep note of unexpected search results and share them with us as you discover issues. You can direct search-related problems and questions to cusearch@cornell.edu.\n 2011-12-15 00:00:00