Emergency Maintenance: Kronos
Last Updated:
2011-12-08 05:00:00
Event:
2011-12-08 05:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Kronos will be down from 3- 3:30pm this afternoon. It should be up again by 6pm at the latest.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| A reboot of the Kronos servers is needed in order to correct a reporting issue. CIT has been working with Kronos Global support to analyze this issue. If the fix does not work, the system will stay off-line until 6pm for further analysis. \n\nAll clock punches will remain safely on the clock while the server is off-line. Employees may experience an off-line message during this time if they are using the clock keys that get information from the database like accrual balances or approval. | A reboot of the Kronos servers is needed in order to correct a reporting issue. CIT has been working with Kronos Global support to analyze this issue. If the fix does not work, the system will stay off-line until 6pm for further analysis. \n\nAll clock punches will remain safely on the clock while the server is off-line. Employees may experience an off-line message during this time if they are using the clock keys that get information from the database like accrual balances or approval. | 2011-12-08 | 05:00:00 |
| Kronos is available again and reports are working. | Kronos is available again and reports are working. | 2011-12-08 | 05:00:00 |