Unplanned Outage: KFS, other services (Server Farm switch issue)
Last Updated:
2011-10-28 04:00:00
Event:
2011-10-28 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
A problem with a Server Farm switch has caused outages and performance problems for several IT services, including KFS, and other services.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The problem with the switch has been fixed. CIT is working to restore the affected IT services as quickly as possible. | The problem with the switch has been fixed. CIT is working to restore the affected IT services as quickly as possible. | 2011-10-28 | 04:00:00 |
| PeopleSoft, CommonSpot, and other hosting services have been restored and should no longer be experiencing performance problems. | PeopleSoft, CommonSpot, and other hosting services have been restored and should no longer be experiencing performance problems. | 2011-10-28 | 04:00:00 |
| At this time, CIT believes KFS and the other affected services are no longer experiencing performance problems. Please report any remaining issues to the NOC at 255-9900.\n\nWebMethods was one of the affected services but was not previously mentioned. It has been restored. | At this time, CIT believes KFS and the other affected services are no longer experiencing performance problems. Please report any remaining issues to the NOC at 255-9900.\n\nWebMethods was one of the affected services but was not previously mentioned. It has been restored. | 2011-10-28 | 04:00:00 |