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Unplanned Outage: KFS, other services (Server Farm switch issue)

Last Updated:
2011-10-28 00:00:00
Event:
2011-10-28 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
A problem with a Server Farm switch has caused outages and performance problems for several IT services, including KFS, and other services.



Timeline of Changes

Description Current Status Date Time
The problem with the switch has been fixed. CIT is working to restore the affected IT services as quickly as possible. The problem with the switch has been fixed. CIT is working to restore the affected IT services as quickly as possible. 2011-10-28 00:00:00
PeopleSoft, CommonSpot, and other hosting services have been restored and should no longer be experiencing performance problems. PeopleSoft, CommonSpot, and other hosting services have been restored and should no longer be experiencing performance problems. 2011-10-28 00:00:00
At this time, CIT believes KFS and the other affected services are no longer experiencing performance problems. Please report any remaining issues to the NOC at 255-9900.\n\nWebMethods was one of the affected services but was not previously mentioned. It has been restored. At this time, CIT believes KFS and the other affected services are no longer experiencing performance problems. Please report any remaining issues to the NOC at 255-9900.\n\nWebMethods was one of the affected services but was not previously mentioned. It has been restored. 2011-10-28 00:00:00