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Scheduled Service Change: EZ-Backup Emergency Maintenance: limit db reorgs

Last Updated:
2011-10-21 00:00:00
Event:
2011-10-23 00:00:00
Status:
Closed
Brief Description:
User Impact:
During outage, users will be unable to perform operations (query, backup, restore, archive or retrieve) against EZ-Backup TSM servers. TSM clients performing manually initiated operations will be terminated and messages displayed to users; these can be restarted after outage is over. TSM clients performing automated backups will resume backups after outage without manual intervention.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
TSM Server code upgrade that occurred 10/14 caused increased database reorganization activity. This in large part lead to outages in EZ-Backup service earlier this week. This change will limit window for database reorgs, reducing possibility for future outages.\n\nEmergency Description:\nAttempting to prevent further service outages (such as occured Monday and Tuesday)