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Unplanned Outage: EZ-Backup Service

Last Updated:
2011-10-10 00:00:00
Event:
2011-10-09 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The EZ-Backup service experienced an unplanned outage that impacted the users of TSM servers ADSM3, ADSM4, ADSM5, ADSM8, ADSMA, and ADSMB. This outage started on 09-Oct-2011 at 16:00 and ended at 08:17 on 10-October-2011. No overnight backups were performed on these TSM servers. Users of these TSM Servers would have seen the following error message: "ANS1355E Session rejected: Server disabled".



Timeline of Changes

Description Current Status Date Time
Users are now able to connect and perform backup and recovery operations normally. Users are now able to connect and perform backup and recovery operations normally. 2011-10-10 00:00:00