Skip to main content

Unplanned Outage: Intermittent circuit availability to New York City

Last Updated:
2011-09-01 00:00:00
Event:
2011-08-29 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Cornell's leased circuits between Syracuse and New York City have been experiencing outages starting around 02:31 AM EDT, Monday August 29, 2011. Brief outages on both circuits have occurred. The two outages were 1-2 seconds. The longest outage (06:23 - 07:00 EDT) impacted Cornell connectivity to Cogent ISP (NYC).\n\nThe follow services are impacted:\n\n Cogent ISP : Cogent ISP (Internet peering at 10GE)\n NLR Peering : NLR PacketNet and NLR FrameNet .edu \n backbone.\n Weill Medical School private peering : Weill Medical \n College private Internet peering (New York and Qatar).\n CIT off-site tape backup : Remote Tape collection at \n Weill Medical,\n 575 Lexington Avenue,NY, NY\n AzzurroHD video feed : Video feeds from Cornell to \n production studios via AzzurroHD.\n ORIE remote office, NY, NY : ORIE remote site at 55 \n Broad Street, NY, NY



Timeline of Changes

Description Current Status Date Time
This morning between 5:00-7:00 AM Level(3) Communications performed emergency Maintenance, originally scheduled for 8/31, to repair damaged fiber in Albany, NY. This maintenance has been completed.\n This morning between 5:00-7:00 AM Level(3) Communications performed emergency Maintenance, originally scheduled for 8/31, to repair damaged fiber in Albany, NY. This maintenance has been completed.\n 2011-09-01 00:00:00
Our Syracuse-to-NYC circuit providers (NYSERNET and NLR) are working with fiber providers to clear deteriorating fiber circuits between between Amsterdam, NY and Mohawk, NY. Though currently operative, levels on this span as still below specification. Our Syracuse-to-NYC circuit providers (NYSERNET and NLR) are working with fiber providers to clear deteriorating fiber circuits between between Amsterdam, NY and Mohawk, NY. Though currently operative, levels on this span as still below specification. 2011-08-29 00:00:00