Unplanned Outage: Local Calling Issue
Last Updated:
2011-08-23 04:00:00
Event:
2011-08-23 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Voice Network Engineers are currently investigating reports of reported problems with local calling.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Time to recovery is unknown at this time. | Time to recovery is unknown at this time. | 2011-08-23 | 04:00:00 |
| Problems with calling local numbers appear to be intermittent. Some calls complete others fail ( the caller gets dead air or PBX error tones). The problems are associated with calls routed to AT&T local services trunks. Calls outside the local calling area are not affected. Currently we have referred the issue to AT&T local services. Further updates will be provided as more information becomes available. | Problems with calling local numbers appear to be intermittent. Some calls complete others fail ( the caller gets dead air or PBX error tones). The problems are associated with calls routed to AT&T local services trunks. Calls outside the local calling area are not affected. Currently we have referred the issue to AT&T local services. Further updates will be provided as more information becomes available. | 2011-08-23 | 04:00:00 |
| The intermittent local calling issue on AT&T's network was associated with 'High volumes of calls generated by Earth Quake activity at 1:51 p.m., centered in northern Virginia and felt along East Coast'.\n\n As of 4:15pm Eastern Time, calls are completing normally. We feel the issue has been resolved. AT&T will continue to monitor the issue for 24 hours. \n | The intermittent local calling issue on AT&T's network was associated with 'High volumes of calls generated by Earth Quake activity at 1:51 p.m., centered in northern Virginia and felt along East Coast'.\n\n As of 4:15pm Eastern Time, calls are completing normally. We feel the issue has been resolved. AT&T will continue to monitor the issue for 24 hours. \n | 2011-08-23 | 04:00:00 |