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Unplanned Outage: Local Calling Issue

Last Updated:
2011-08-23 00:00:00
Event:
2011-08-23 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Voice Network Engineers are currently investigating reports of reported problems with local calling.



Timeline of Changes

Description Current Status Date Time
Time to recovery is unknown at this time. Time to recovery is unknown at this time. 2011-08-23 00:00:00
Problems with calling local numbers appear to be intermittent. Some calls complete others fail ( the caller gets dead air or PBX error tones). The problems are associated with calls routed to AT&T local services trunks. Calls outside the local calling area are not affected. Currently we have referred the issue to AT&T local services. Further updates will be provided as more information becomes available. Problems with calling local numbers appear to be intermittent. Some calls complete others fail ( the caller gets dead air or PBX error tones). The problems are associated with calls routed to AT&T local services trunks. Calls outside the local calling area are not affected. Currently we have referred the issue to AT&T local services. Further updates will be provided as more information becomes available. 2011-08-23 00:00:00
The intermittent local calling issue on AT&T's network was associated with 'High volumes of calls generated by Earth Quake activity at 1:51 p.m., centered in northern Virginia and felt along East Coast'.\n\n As of 4:15pm Eastern Time, calls are completing normally. We feel the issue has been resolved. AT&T will continue to monitor the issue for 24 hours. \n The intermittent local calling issue on AT&T's network was associated with 'High volumes of calls generated by Earth Quake activity at 1:51 p.m., centered in northern Virginia and felt along East Coast'.\n\n As of 4:15pm Eastern Time, calls are completing normally. We feel the issue has been resolved. AT&T will continue to monitor the issue for 24 hours. \n 2011-08-23 00:00:00