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Unplanned Outage: Coldfusion 7

Last Updated:
2011-07-11 00:00:00
Event:
2011-07-11 00:00:00
Status:
Closed
Brief Description:
ColdFusion Hosting
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Coldfusion 7 Apache was restarted at roughly 4:20PM today. It's taking a long time to restart as there are hundreds of stuck and long processes. We are hoping to be back to service shortly. \n\nThe decision to restart Apache was made when swap usage in the server reached >95% and threatened to take down the server. We are still looking into possible causes of the increased activity and resource consumption on the server. If any developers on this list are aware of significant code changes or events that may drive traffic to your site please contact me as soon as possible.



Timeline of Changes

Description Current Status Date Time
Production Coldfusion 7 service has been restored. If you are experiencing problems with your application please call the Network Operations center ( 5-9900) and tell them which instance of CF7 you need looked at.\n\nWe will be starting your development and test environments over the next half hour.\n Production Coldfusion 7 service has been restored. If you are experiencing problems with your application please call the Network Operations center ( 5-9900) and tell them which instance of CF7 you need looked at.\n\nWe will be starting your development and test environments over the next half hour.\n 2011-07-11 00:00:00
Service was restored at 5:52 pm, no further problems\nhave been reported. If you are experiencing problems with your application please call the Network Operations center ( 5-9900). Service was restored at 5:52 pm, no further problems\nhave been reported. If you are experiencing problems with your application please call the Network Operations center ( 5-9900). 2011-07-11 00:00:00