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Unplanned Outage: Brief Outage Hopper/Remote SSH Server (extra tier)

Last Updated:
2011-06-22 00:00:00
Event:
2011-06-22 00:00:00
Status:
Closed
Brief Description:
User Impact:
Administrative users were temporarily unable to engage hopperx connections to reach their extra security tier servers.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
During preparation for firewall appliance firmware updates tomorrow, users with sessions on falcon1 (hopperx) got dropped. They must log in again to continue.