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Scheduled Service Change: VPN outage while upgrading CCC switches

Last Updated:
2011-06-17 00:00:00
Event:
2011-06-19 00:00:00
Status:
Closed
Brief Description:
User Impact:
outage to VPN service. On-going connections will freeze, no new connections will connect.\n\nCU-VPN will experience an outage as CCC building (not ServerFarm) switches are upgraded. When ccc1-5400 is rebooted, and 10 minute outage will result. During ccc5-4100 reboot, vpn1-asa will be down for 10 muntes. During ccc6-4100 reboot, vpn2-asa will be down for 10 muntes.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
SUBJECT: CU-VPN outages during network upgrades\nSTART TIME: June 19, 2011 05:00 AM EDT\nEND TIME: June 19, 2011 12:00 AM EDT\n\nCU-VPN service will experience 10 minute outages Sunday 19, 2011 from 05:00 AM until 12:00 Noon EDT as network equipment is upgraded. Though the actual outage will be brief, the entire service window is reserved.