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Unplanned Outage: Wired and Wi-Fi data network outage in Cookhouse, Beckerhouse

Last Updated:
2011-06-06 04:00:00
Event:
2011-06-06 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Power Outage has been reported for the Alice Cookhouse.\nCustomer Service is currently investigating, no\nEstimated time of repair. Updates will be made as\ninformation becomes available.\n\nOutage effects the following networks.\n\nVLAN Subnet:\n39 10.16.214.0/23\n856 132.236.175.0/24\n931 128.253.128.0/24\n934 128.253.52.128/25\n939 128.84.38.64/26\n967 128.253.112.64/28\n1202 132.236.14.64/26\n1228 132.236.189.192/26\n3018 10.16.18.0/24\n3028 10.16.48.0/22\n3038 10.16.63.0/24
CIT TDX ID:



Timeline of Changes

Description Current Status Date Time
Customer Service has informed us that the Carl Becker\nhouse is also effected by the Electrical Outage.\nThe problem is still under investigation, no Estimated\nTime of Repair.\n\nBecker House Networks:\nVLAN Subnet\n39 10.16.214.0/23\n856 132.236.175.0/24\n1120 128.253.155.128/25\n1121 128.84.2.0/24\n1122 128.84.203.0/24\n1125 128.253.237.0/26\n1202 132.236.14.64/26\n1228 132.236.189.192/26\n3038 10.16.63.0/24\n Customer Service has informed us that the Carl Becker\nhouse is also effected by the Electrical Outage.\nThe problem is still under investigation, no Estimated\nTime of Repair.\n\nBecker House Networks:\nVLAN Subnet\n39 10.16.214.0/23\n856 132.236.175.0/24\n1120 128.253.155.128/25\n1121 128.84.2.0/24\n1122 128.84.203.0/24\n1125 128.253.237.0/26\n1202 132.236.14.64/26\n1228 132.236.189.192/26\n3038 10.16.63.0/24\n 2011-06-06 04:00:00
ALL wired and wireless devices are now down in both Cookhouse and Beckerhouse including those on UPS battery backup.\n\nEMCS still reporting no estimated time of repair for power to be restored to these buildings. ALL wired and wireless devices are now down in both Cookhouse and Beckerhouse including those on UPS battery backup.\n\nEMCS still reporting no estimated time of repair for power to be restored to these buildings. 2011-06-06 04:00:00
Power was restored and around 7:35 PM ALL wired and wireless network devices at both Cookhouse and Beckerhouse are back up.\n\n Power was restored and around 7:35 PM ALL wired and wireless network devices at both Cookhouse and Beckerhouse are back up.\n\n 2011-06-06 04:00:00