Performance: Remedy Outgoing email
Last Updated:
2011-06-06 04:00:00
Event:
2011-06-06 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Remedy is not processing outgoing emails since about 5 AM this morning. There are over 900 emails in the queue waiting to be sent. We are restarting the email engine and incoming emails will also not be working because of that.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Everything should be back to normal within 1 hour.\n | Everything should be back to normal within 1 hour.\n | 2011-06-06 | 04:00:00 |
| This issue was resolved earlier around 1:30 PM. \nRemedy email is working normally.\n | This issue was resolved earlier around 1:30 PM. \nRemedy email is working normally.\n | 2011-06-06 | 04:00:00 |