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Unplanned Outage: authusersmtp.mail.cornell.edu service

Last Updated:
2011-05-26 00:00:00
Event:
2011-05-26 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that users can't connect to authusersmtp.mail.cornell.edu. Sending of messages are failing. Users are getting the following error message "the message could not be sent using SMTP server authusersmtp.mail.cornell.edu for an unknown reason".\n\nOWA is currently available.



Timeline of Changes

Description Current Status Date Time
We are currently investigating this problem and will notify you of any updates on this situation. We are currently investigating this problem and will notify you of any updates on this situation. 2011-05-26 00:00:00
The authusersmtp cluster which was being patched this morning, and the background process failed to start. This problem has been corrected and will be resolved for future patching. The authusersmtp cluster which was being patched this morning, and the background process failed to start. This problem has been corrected and will be resolved for future patching. 2011-05-26 00:00:00