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Unplanned Outage: Microsoft 365 Services Temporarily Unavailable via Legacy ADFS

Last Updated:
2026-08-08 09:27:31
Event:
2026-08-07 17:47:00
Status:
Closed
Brief Description:
Resolved: The legacy Active Directory Federation Services (ADFS) is temporarily unavailable. Most Cornell community members will not be affected as only a small number of accounts are on the legacy ADFS.
User Impact:
Anyone accessing Microsoft 365 (Outlook, Teams, Office, etc.) via the legacy ADFS will potentially experience an interruption in service. Most Cornell community members will not be affected as only a small number of accounts are on the legacy ADFS. 
Workaround:
There is no workaround for this issue
Current Status:
The issue is resolved.
Services Affected:
Authentication and Authorization
Collaboration Platforms
Email and Calendar
Subsites Affected:
Microsoft Teams
Office 365 Productivity Bundle
Outlook for Mac
Outlook for Windows
Outlook on the Web
Full Description:
The legacy Active Directory Federation Services (ADFS) is temporarily unavailable. Most Cornell community members will not be affected as only a small number of accounts are on the legacy ADFS. 
CIT TDX ID:
2358504



Timeline of Changes

Description Current Status Date Time
The legacy Active Directory Federation Services (ADFS) is temporarily unavailable. Most Cornell community members will not be affected as only a small number of accounts are on the legacy ADFS. 
The issue is resolved.
2026-08-08 09:27:31
The legacy Active Directory Federation Services (ADFS) is temporarily unavailable. Most Cornell community members will not be affected as only a small number of accounts are on the legacy ADFS.
The IT Security Office is investigating the issue and will provide periodic updates. 
2026-08-07 18:12:40