Unplanned Outage: Endpoint Management Tools - SCCM - Cloud Management Gateway (CMG)
Last Updated:
2026-07-28 09:37:02
Event:
2026-07-27 12:18:00
Status:
Closed
Brief Description:
The SCCM Cloud Management Gateway (CMG) is currently offline. Cornell IT staff are investigating. Imaging/Operating System Deployment (OSD) and patching are not affected. Any managed windows clients can connect to the Cornell VPN for software or settings.
User Impact:
The SCCM Cloud Management Gateway (CMG) is currently offline. Imaging/Operating System Deployment (OSD) and patching are not affected. Any managed windows clients can connect to the Cornell VPN for software or settings.
Workaround:
Any managed windows clients can connect to the Cornell VPN for software or settings.
Current Status:
The issue is resolved and normal client to server communication is now working as expected.
Services Affected:
Endpoint Management
Subsites Affected:
Endpoint Management Tools
Full Description:
The SCCM Cloud Management Gateway (CMG) is currently offline. Cornell IT staff are investigating. Imaging/Operating System Deployment (OSD) and patching are not affected. Any managed windows clients can connect to the Cornell VPN for software or settings.
CIT TDX ID:
2341821
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
The SCCM Cloud Management Gateway (CMG) is currently offline. Cornell IT staff are investigating. Imaging/Operating System Deployment (OSD) and patching are not affected. Any managed windows clients can connect to the Cornell VPN for software or settings. |
The issue is resolved and normal client to server communication is now working as expected. |
2026-07-28 | 09:37:02 |
The SCCM Cloud Management Gateway (CMG) is currently offline. Cornell IT staff are investigating. Imaging/Operating System Deployment (OSD) and patching are not affected. Any managed windows clients can connect to the Cornell VPN for software or settings. |
The CMG is online again and activity from client connections and communications are occurring. Cornell IT staff are continuing to monitor to ensure service is fully restored and working as expected. |
2026-07-27 | 16:30:33 |
| The SCCM Cloud Management Gateway (CMG) is currently offline. Cornell IT staff are investigating. Imaging/Operating System Deployment (OSD) and patching are not affected. Any managed windows clients can connect to the Cornell VPN for software or settings. | Cornell IT staff are investigating. |
2026-07-27 | 12:39:31 |