Performance Issue: CUVPN Slowness and Packet Loss on macOS Certified Endpoints
Last Updated:
2026-04-10 14:13:51
Event:
2026-03-30 06:27:00
Status:
Closed
Brief Description:
CIT is investigating a problem with CUVPN connections on some macOS Certified Endpoints exhibiting slowness and packet loss. A ticket has been opened with the vendor to investigate.
User Impact:
There is a problem with some CUVPN connections exhibiting slowness and packet loss on macOS Certified Endpoints.
Workaround:
There is no workaround for this issue
Current Status:
The issue is only impacting some macOS Certified Endpoints. CIT is continuing to investigate and work with Cisco.
Services Affected:
Virtual Private Network (VPN)
Subsites Affected:
CU VPN
Full Description:
CIT is investigating a problem with some CUVPN connections exhibiting slowness and packet loss. A ticket has been opened with the vendor to investigate.
CIT TDX ID:
2192629
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
CIT is investigating a problem with some CUVPN connections exhibiting slowness and packet loss. A ticket has been opened with the vendor to investigate. |
The issue is only impacting some macOS Certified Endpoints. CIT is continuing to investigate and work with Cisco. |
2026-04-10 | 14:13:51 |
CIT is investigating a problem with some CUVPN connections exhibiting slowness and packet loss. A ticket has been opened with the vendor to investigate. |
This issue is resolved. |
2026-04-10 | 14:11:48 |
CIT is investigating a problem with some CUVPN connections exhibiting slowness and packet loss. A ticket has been opened with the vendor to investigate. |
The issue is only impacting some macOS Certified Endpoints. CIT is continuing to investigate and work with Cisco. |
2026-03-30 | 08:26:16 |
CIT is investigating a problem with CUVPN connections exhibiting slowness and packet loss. A ticket has been opened with the vendor to investigate. |
The issue is only impacting macOS Certified Endpoints. CIT is continuing to investigate and work with Cisco. |
2026-03-30 | 07:49:28 |
CIT is investigating a problem with CUVPN connections exhibiting slowness and packet loss. A ticket has been opened with the vendor to investigate. |
A ticket has been opened with the vendor to investigate. |
2026-03-30 | 06:32:47 |