Unplanned Outage: Quest ARS
Last Updated:
2026-02-10 11:44:56
Event:
2026-02-06 09:47:00
Status:
Closed
Brief Description:
The Quest ARS service has been taken offline for unplanned maintenance. This will impact anyone who uses ARS to manage AD objects. There is currently no estimate for service restoration. Updates will be provided as information becomes available.
User Impact:
Quest ARS is currently unavailable. This will impact anyone who uses ARS to manage AD objects.
Workaround:
There is no workaround for this issue
Current Status:
The ARS service is back online.
Services Affected:
Identity and Access Management Data Services
Full Description:
The Quest ARS service has been taken offline for unplanned maintenance. This will impact anyone who uses ARS to manage AD objects. There is currently no estimate for service restoration. Updates will be provided as information becomes available.
CIT TDX ID:
2130301
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
The Quest ARS service has been taken offline for unplanned maintenance. This will impact anyone who uses ARS to manage AD objects. There is currently no estimate for service restoration. Updates will be provided as information becomes available. |
The ARS service is back online. |
2026-02-10 | 11:44:56 |
The Quest ARS service has been taken offline for unplanned maintenance. This will impact anyone who uses ARS to manage AD objects. There is currently no estimate for service restoration. Updates will be provided as information becomes available. |
Staff are reviewing the integrity of the ARS service this morning and hope to have a more definitive announcement as to when it will be back online. |
2026-02-10 | 09:48:22 |
| The Quest ARS service has been taken offline for unplanned maintenance. This will impact anyone who uses ARS to manage AD objects. There is currently no estimate for service restoration. Updates will be provided as information becomes available. | Cornell staff are proceeding with maintenance on the Quest ARS system. |
2026-02-06 | 10:06:01 |