It is currently not possible to log in to Salesforce Marketing Cloud via Single Sign-On (SSO). A workaround is available. Salesforce is investigating the issue and working to restore access as quickly as possible.

The Salesforce incident that was causing the Single Sign-On (SSO) access issue impacting Marketing Cloud has been resolved by Salesforce at 11:58 PM UTC, Tuesday, February 3.
 
The Cornell Marketing Cloud team has confirmed that Cornell SSO access to Marketing Cloud has been fully restored. All users can now log in to Marketing Cloud as usual using their NetID or CWID at https://marketingcloud.cornell.edu
 
If you continue to experience any issues accessing Marketing Cloud, please contact support.

It is currently not possible to log in to Salesforce Marketing Cloud via Single Sign-On (SSO). A workaround is available. Salesforce is investigating the issue and working to restore access as quickly as possible.

The Single Sign-On (SSO) access issue impacting Salesforce Marketing Cloud has been identified as part of an active Salesforce incident. Salesforce is currently progressing with a rollback across impacted instances. The next update is expected approximately around 6 PM.

You can monitor progress directly on the Salesforce Status page.

If you need immediate access to Salesforce Marketing Cloud, please refer to the instructions outlined in the knowledge article for password-based login.

It is currently not possible to log in to Salesforce Marketing Cloud via Single Sign-On (SSO). A workaround is available. Salesforce is investigating the issue and working to restore access as quickly as possible.

The Single Sign-On (SSO) access issue impacting Marketing Cloud has been identified as part of an active Salesforce incident. Salesforce has reported that a subset of customers are currently experiencing issues logging into Salesforce services when using SSO. Salesforce is actively investigating and working toward a resolution. You can monitor progress directly on the Salesforce Status page.

In the meantime, if you need immediate access, please follow the instructions outlined in the knowledge article about how to access Salesforce Marketing Cloud using a username and password (non-SSO login).

It is currently not possible to log in to Salesforce Marketing Cloud via Single Sign-On (SSO). Technical teams are investigating the issue and working to restore access as quickly as possible.

The technical team continues to work toward identifying and implementing a permanent solution to the Single Sign-On (SSO) access issue impacting Marketing Cloud. In the meantime, if you need immediate access, please follow the instructions outlined in the knowledge article about how to access Salesforce Marketing Cloud using a username and password (non-SSO login).

Technical teams are actively investigating the issue and working to restore access as quickly as possible.