Performance Issue: Amazon AWS outage affecting Cornell IT services
Last Updated:
2025-10-21 08:19:54
Event:
2025-10-20 09:07:00
Status:
Closed
Brief Description:
RESOLVED: Following an AWS outage and subsequent restoration on Monday, October 20, 2025, all affected IT services have returned to their standard performance and functionality.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
All affected IT services have returned to their standard performance and functionality.
Services Affected:
Servers & Cloud Infrastructure
Subsites Affected:
Cloudification
Full Description:
RESOLVED: Following an AWS outage and subsequent restoration on Monday, October 20, 2025, all affected IT services have returned to their standard performance and functionality.
Previously, an AWS outage impacted multiple AWS instances and IT services that depend on them. Members of the Cornell community experienced login issues, errors, and unexpected behavior in university IT services as Amazon worked to resolve the problem. For updates, see the AWS status and health dashboard.
Previously, an AWS outage impacted multiple AWS instances and IT services that depend on them. Members of the Cornell community experienced login issues, errors, and unexpected behavior in university IT services as Amazon worked to resolve the problem. For updates, see the AWS status and health dashboard.
CIT TDX ID:
2007747
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
RESOLVED: Following an AWS outage and subsequent restoration on Monday, October 20, 2025, all affected IT services have returned to their standard performance and functionality. Previously, an AWS outage impacted multiple AWS instances and IT services that depend on them. Members of the Cornell community experienced login issues, errors, and unexpected behavior in university IT services as Amazon worked to resolve the problem. For updates, see the AWS status and health dashboard. |
All affected IT services have returned to their standard performance and functionality. |
2025-10-21 | 08:19:54 |
An AWS outage impacted multiple AWS instances and IT services that depend on them. Members of the Cornell community experienced login issues, errors, and unexpected behavior in university IT services as Amazon worked to resolve the problem. For updates, see the AWS status and health dashboard. |
Amazon has remediated its systems and vendors are working on the services that run on them. |
2025-10-20 | 19:59:02 |
An AWS outage is impacting multiple AWS instances and IT services that depend on them. Members of the Cornell community may observe login issues, errors, or unexpected behavior in university IT services as Amazon works to resolve the problem. Services affected include Canvas, Panopto, Digication, CAMP via Canvas, eShop, and Qualtrics. For updates, see the AWS status and health dashboard. |
Amazon is working to resolve the issue. |
2025-10-20 | 13:59:46 |
An AWS outage is impacting multiple AWS instances and IT services that depend on them. Members of the Cornell community may observe login issues, errors, or unexpected behavior in university IT services as Amazon works to resolve the problem. Services affected include Canvas, Panopto, Digication, CAMP via Canvas, and Qualtrics. For updates, see the AWS status and health dashboard. |
Amazon is working to resolve the issue. |
2025-10-20 | 11:10:52 |
An AWS outage in the eastern US is impacting multiple AWS instances and IT services that depend on them. Members of the Cornell community may observe errors or unexpected behavior in AWS-dependent university IT services as Amazon works to resolve the problem. AWS reports that recovery is underway but service health is not yet 100%. For updates, see the AWS status and health dashboard. |
Amazon is working to resolve the issue. |
2025-10-20 | 09:28:41 |