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Scheduled Service Change: Canvas Learning Management System - impacting maintenance

Event:
2025-10-02 04:00:00
Expected Duration:
2025-10-02 07:00:00
Status:
Closed
Brief Description:
Instructure, the Canvas LMS vendor, will be performing maintenance on New Quizzes and Inst-FS (Files) this coming Thursday, October 2, 2025, beginning at 4:00 am EDT. All other product functions are expected to remain operational.
User Impact:
New Quizzes functionality may be unavailable during the 15 minute outage for a database restart. File downloads functionality may be unavailable during the 3 hour outage window. All other Canvas functionality will not be impacted.
Services Affected:
Learning Technologies
Subsites Affected:
Canvas
Full Description:
Instructure, the Canvas LMS vendor, will be performing 2 maintenance events on Thursday, October 2, 2025, beginning at 4:00 am EDT. We apologize for any inconvenience this may cause. Aside from the product/app listed below, all other Canvas functions are expected to remain fully operational during these events.

Maintenance Details:
  • Inst-FS (Files) – Maintenance Window: up to 180 minutes Temporary disruptions expected with file downloading File uploading will be unaffected
  • New Quizzes – Maintenance Window: up to 15 minutes Users may experience New Quizzes disruption during database restart

If you have any questions, please contact canvas@cornell.edu
CIT TDX ID:
1983335



Timeline of Changes

Description Current Status Date Time
Instructure, the Canvas LMS vendor, will be performing 2 maintenance events on Thursday, October 2, 2025, beginning at 4:00 am EDT. We apologize for any inconvenience this may cause. Aside from the product/app listed below, all other Canvas functions are expected to remain fully operational during these events.

Maintenance Details:
  • Inst-FS (Files) – Maintenance Window: up to 180 minutes Temporary disruptions expected with file downloading File uploading will be unaffected
  • New Quizzes – Maintenance Window: up to 15 minutes Users may experience New Quizzes disruption during database restart

If you have any questions, please contact canvas@cornell.edu
2025-09-26 16:05:37