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Unplanned Outage: Adobe Acrobat Sign currently unavailable

Last Updated:
2025-09-10 10:04:02
Event:
2025-09-10 08:17:00
Status:
Closed
Brief Description:
Resolved: Many Adobe Acrobat Sign account holders are unable to login or use signatures at this time. The vendor is aware and investigating these issues. Please see the full description for a list of affected regions.
User Impact:
Many Adobe Acrobat Sign account holders are unable to login or use signatures at this time.
Workaround:
There is no workaround for this issue
Current Status:
The issue is resolved.
Services Affected:
Electronic Signature
Subsites Affected:
Electronic Signature
Full Description:
Many Adobe Acrobat Sign account holders are unable to login or use signatures at this time. The vendor is aware and investigating these issues. 
 
Impacted environments include Adobe Acrobat Sign North America 4, Adobe Acrobat Sign Australia, Adobe Acrobat Sign Europe 1, Adobe Acrobat Sign India, Adobe Sign Japan, Adobe Acrobat Sign North America 1, Adobe Acrobat Sign North America 2, Adobe Acrobat Sign North America 3, Adobe Acrobat Sign Europe 2, Adobe Acrobat Sign Singapore.
CIT TDX ID:
1963021



Timeline of Changes

Description Current Status Date Time
Many Adobe Acrobat Sign account holders are unable to login or use signatures at this time. The vendor is aware and investigating these issues. 
 
Impacted environments include Adobe Acrobat Sign North America 4, Adobe Acrobat Sign Australia, Adobe Acrobat Sign Europe 1, Adobe Acrobat Sign India, Adobe Sign Japan, Adobe Acrobat Sign North America 1, Adobe Acrobat Sign North America 2, Adobe Acrobat Sign North America 3, Adobe Acrobat Sign Europe 2, Adobe Acrobat Sign Singapore.
The issue is resolved.
2025-09-10 10:04:02
Many Adobe Acrobat Sign account holders are unable to login or use signatures at this time. The vendor is aware and investigating these issues. 
 
Impacted environments include Adobe Acrobat Sign North America 4, Adobe Acrobat Sign Australia, Adobe Acrobat Sign Europe 1, Adobe Acrobat Sign India, Adobe Sign Japan, Adobe Acrobat Sign North America 1, Adobe Acrobat Sign North America 2, Adobe Acrobat Sign North America 3, Adobe Acrobat Sign Europe 2, Adobe Acrobat Sign Singapore.
IT Staff are monitoring the situation while the vendor works to resolve the problem.
2025-09-10 08:19:24