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IT Status Alerts

All Closed Alerts

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7031 results found, displaying results 341 - 361.

Scheduled Service Change: Canvas impacting maintenance this Thursday, April 6, 2023

Start:
2023-04-06 05:05:00
Status:
Closed
Brief Description:
Instructure will be performing a brief maintenance event on Cornell's Canvas instance on April 6th, 2023 during the 1:05am-3:05am maintenance window. Users may not be able to access Canvas while the event is underway.
more details

Unplanned Outage: Network Outage @ NY Tech Campus

Start:
2023-04-02 12:30:00
Status:
Closed
Brief Description:
There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is down. The wireless network is not impacted.
Current Status:
All services are restored on a different remote firewall. CIT Network engineering is en route to replace the failed unit.
more details

Performance Issue: Concur travel system is currently experiencing technical difficulties

Start:
2023-04-05 16:01:00
Status:
Closed
Brief Description:
The Concur travel system is currently experiencing technical difficulties. Users may receive the following error when attempting to login and access Concur services, "Sorry, something went wrong". The SAP Concur Incident Response Team is currently investi
Current Status:
The issue has been resolved. You may resume using Concur normally. If you experience further issues, please contact the Cornell Concur Support team at concur-support@cornell.edu.
more details

Scheduled Service Change: Canvas middleware production server migration to coursetech04 in AWS

Start:
2023-04-04 13:10:00
Status:
Closed
Brief Description:
On Tuesday, April 4, 2023, beginning with the 9:10am feed, we will be migrating the Peoplesoft to Canvas Student Information System (SIS) middleware server to a new VM in AWS. We do not anticipate any service outage during this change.
more details

Scheduled Service Change: Rhodes Juniper router cutover

Start:
2023-04-04 08:00:00
Status:
Closed
Brief Description:
Wired and Wireless internet access will be unavailable on April 4, 2023, from 4-6am in certain buildings while CIT performs network maintenance and upgrades.
more details

Scheduled Service Change: CU Print - Papercut Application and Print server Update

Start:
2023-04-03 13:00:00
Status:
Closed
Brief Description:
CU Print will be updated due to a vendor-identified vulnerability beginning on April 3rd at 9:00 AM. The update is expected to require approximately 10 minutes. CU Print will be unavailable during this time.
more details

Scheduled Service Change: KFS patch release

Start:
2023-04-02 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12noon EDT.
more details

Scheduled Service Change: Upgrade Firmware On All Managed Firewall Appliances

Start:
2023-04-02 11:00:00
Status:
Closed
Brief Description:
On Sunday, April 2nd between 7:00am and 11:00am, CIT Network Engineering will upgrade the Managed Firewall (MFW) infrastructure to the latest recommended version of code. During that time, all devices will be rebooted 2 times, for two 10-minute outages.
more details

Scheduled Service Change: Routine WiFi System Firmware Patching

Start:
2023-04-02 09:00:00
Status:
Closed
Brief Description:
On Sunday, April 2nd between 5-7am CIT Network Engineering will upgrade the code on wireless controllers and access points. During the maintenance window, there will be a 10-15 minute outage for all WiFi networks.
more details

Scheduled Service Change: Canvas Roll Call vendor maintenance - 1-April-2023

Start:
2023-04-01 16:20:00
Status:
Closed
Brief Description:
Instructure will be performing a brief maintenance event on Roll Call instance on April 1, 2023 at 12:20 PM (EDT). Unfortunately due to the urgency and nature of this update, this falls outside of the upcoming scheduled maintenance window.
more details

Security Alert: Critical Outlook for Windows vulnerability

Start:
2023-03-17 13:27:00
Status:
Closed
Brief Description:
Microsoft has published updates to Microsoft Outlook for Windows operating systems that includes an update for a critical security vulnerability. Patch as soon as possible.
more details

Unplanned Outage: Adobe Sign Unavailable

Start:
2023-03-31 12:09:00
Status:
Closed
Brief Description:
Adobe Sign is currently unavailable. When an attempt to log in is made, users see a completely white screen. Cornell staff are investigating.
Current Status:
Adobe Sign service has been restored.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-03-30 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, March 30, 2023, from 5-7am.
more details

Scheduled Service Change: Upgrade Managed Firewall Fortimanager to version 7.0.7

Start:
2023-03-28 09:00:00
Status:
Closed
Brief Description:
We will upgrade the managed firewall console "fortimanager.security.cornell.edu" to version 7.0.7 which will cause one outage of the console due to a reboot. Administrators and users of the service should not make changes during the maintenance.
more details

Scheduled Service Change: CULearn (SABA) - Production Upgrade to Version U55

Start:
2023-03-25 01:00:00
Status:
Closed
Brief Description:
CULearn will be updated to version U55 beginning on Saturday 3/25 at 12AM ET. The service is expected to be unavailable until 8AM Saturday when the upgrade is complete.
more details

Performance Issue: Resolved: Network Outages In Multiple Buildings

Start:
2023-03-23 11:05:00
Status:
Closed
Brief Description:
CIT is investigating a hardware issue with the Hollister node router. Multiple buildings are impacted. Buildings include: Olin Sage Snee Gannett Carpenter Barnes Bard Kimbal Thurston Myron Taylor Annabel Taylor Schwartz Center Cascadilla
Current Status:
Service was restored at 8am. This alert will stay visible for reference until close of business.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 4am-7am

Start:
2023-03-23 08:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, March 23, 2023, from 4-7am.
more details

Performance Issue: Longview Deployment Failure (Data Issue)

Start:
2023-03-17 12:28:00
Status:
Closed
Brief Description:
There was a Longview Deployment failure (data issue) related to a change in an Org's level (switched from section to department in KFS). Estimated time to resolve is unknown, but no sooner than around midday, Friday, March 17, 2023.
Current Status:
Longview service was restored at 2:21pm. Reports that display totals calculated by the report are accurate now. Reports that display "stored" rollup totals will again be accurate late this evening when they are updated during the normal maintenance window.
more details

Scheduled Service Change: KFS patch release

Start:
2023-03-19 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12noon EDT.
more details

Scheduled Service Change: Upgrade Oracle Analytics Server (OAS, formerly OBIEE) to the latest release

Start:
2023-03-19 10:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server will be upgraded on Sunday, March 19, 2023, from 6am - 10am. The dashboards at https://oasprod.db.cornell.edu will be down during the maintenance window.
more details
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