Performance Issue: Qualtrics: Contacts replaced by XMDirectory
Last Updated:
2022-12-01 16:20:30
Event:
2022-11-30 17:32:00
Status:
Closed
Brief Description:
The Contacts library and functionality in Cornell Qualtrics has been replaced unexpectedly by XMDirectory. The vendor has been contacted.
User Impact:
The Contacts library and functionality in Cornell Qualtrics has been replaced unexpectedly by XMDirectory.
Workaround:
There is no workaround for this issue
Current Status:
A new troubleshooting article explaining the change and pointing to Qualtrics documentation for creating lists has been created: Qualtrics Contacts Now XM Directory https://it.cornell.edu/qualtrics/qualtrics-contacts-now-xm-directory
Services Affected:
Surveys
Subsites Affected:
Qualtrics (Survey Tool)
Full Description:
The Contacts library and functionality in Cornell Qualtrics has been replaced unexpectedly by XMDirectory. The vendor has been contacted.
CIT TDX ID:
878370
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The Contacts library and functionality in Cornell Qualtrics has been replaced unexpectedly by XMDirectory. The vendor has been contacted. | A new troubleshooting article explaining the change and pointing to Qualtrics documentation for creating lists has been created: Qualtrics Contacts Now XM Directory https://it.cornell.edu/qualtrics/qualtrics-contacts-now-xm-directory | 2022-12-01 | 16:20:30 |
| The Contacts library and functionality in Cornell Qualtrics has been replaced unexpectedly by XMDirectory. The vendor has been contacted. | The vendor has been contacted. | 2022-11-30 | 17:33:53 |