Performance Issue: Errors in Outlook for iOS integration to Box
Last Updated:
2022-06-01 15:27:20
Event:
2022-05-13 15:39:00
Status:
Closed
Brief Description:
In Microsoft Outlook for iOS, users may see an error when trying to save files to Box or attach files from Box. The issue affects users who have updated Outlook for iOS to version 4.2218.0.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
This issue has been resolved with the release of Outlook for iOS v. 4.2221.0 on the iOS App store. Updating to this version will allow users to again connect their Outlook accounts to Box.
Services Affected:
Document Sharing and Collaboration
Email and Calendar
Subsites Affected:
Bulkmail
Shared File Services
Full Description:
In Microsoft Outlook for iOS, users may see an error when trying to save files to Box or attach files from Box. The issue affects users who have updated Outlook for iOS to version 4.2218.0, which has an issue with its Box integration. To see your version number, tap the Inbox icon, then '?' -- the version appears at the bottom.
CIT TDX ID:
697248
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| In Microsoft Outlook for iOS, users may see an error when trying to save files to Box or attach files from Box. The issue affects users who have updated Outlook for iOS to version 4.2218.0, which has an issue with its Box integration. To see your version number, tap the Inbox icon, then '?' -- the version appears at the bottom. | This issue has been resolved with the release of Outlook for iOS v. 4.2221.0 on the iOS App store. Updating to this version will allow users to again connect their Outlook accounts to Box. | 2022-06-01 | 15:27:20 |
| In Microsoft Outlook for iOS, users may see an error when trying to save files to Box or attach files from Box. The issue affects users who have updated Outlook for iOS to version 4.2218.0, which has an issue with its Box integration. To see your version number, tap the Inbox icon, then '?' -- the version appears at the bottom. | Microsoft reports that the issue will be fixed in Outlook for iOS v.4.2221.0. (The current release version is 4.2219.1.) The update is reported to be in testing and anticipated to be in release soon. | 2022-05-19 | 17:48:27 |
| In Microsoft Outlook for iOS, users may see an error when trying to save files to Box or attach files from Box. The issue affects users who have updated Outlook for iOS to version 4.2218.0, which has an issue with its Box integration. To see your version number, tap the Inbox icon, then '?' -- the version appears at the bottom. | The issue has been reported to Microsoft. | 2022-05-13 | 15:52:18 |