Performance Issue: Cornell Chatter app for Android - External links not functioning
Last Updated:
2020-11-05 19:18:03
Event:
2020-10-21 20:42:00
Status:
Closed
Brief Description:
Cornell Chatter app for Android users are reporting that external links are not clickable.
User Impact:
Cornell Chatter app for Android users are unable to click external links.
Workaround:
Android app users are advised to use the desktop or iOS version of Chatter instead if they need to follow external links.
Current Status:
The vendor released a new version of the Cornell Chatter app for Android on November 4, 2020, that has resolved the issue.
Services Affected:
Customer Relationship Management
Full Description:
Cornell Chatter app for Android users are reporting that external links are not clickable.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Cornell Chatter app for Android users are reporting that external links are not clickable. | The vendor released a new version of the Cornell Chatter app for Android on November 4, 2020, that has resolved the issue. | 2020-11-05 | 19:18:03 |
| Cornell Chatter app for Android users are reporting that external links are not clickable. | IT staff are investigating. | 2020-10-21 | 21:25:31 |